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May 18, 2026 by Jeff

The Question That Does the Work

A client of mine (let’s call him Blake) has been trying to hire an assistant for months. Someone who can help him across three enterprises.

He’s interviewed candidates. He’s run personality assessments. He has someone he genuinely feels good about.

There is no new information coming.

Meanwhile, he’s still making last-minute travel bookings. Still dropping balls. Still carrying the low-grade fear that never quite shuts off: What have I forgotten?

I asked him a question I’ve been holding for weeks.

“I notice you keep not hiring an assistant. Do you know why?”

He didn’t answer right away.

Which was the answer.

Pick Now Isn’t Really About Action

It looks like an action tool. Make the choice. Stop deliberating. Move.

But underneath that, Pick Now is a flashlight. And the question “Why am I not picking?” is what turns it on.

When Blake stays with that question, four levels of answer become available. Each one more true than the last.

The first level is the situation.

This is where the logical reasons live. Blake has three.

The training time. “I’d lose more hours getting someone up to speed than I’d save in the first quarter.”

The wrong-hire risk. “The cost of a bad hire is huge. Better to wait than to redo it.”

The financial commitment. “I’m not at peak revenue yet. I should hire from strength, not from need.”

Each one sounds reasonable on its face. Each one dissolves when you look more closely.

The training time? He’s already spending more hours than that on the things an assistant would handle — and he’s doing them in the worst possible window: late at night, sleep-deprived, rushed, and resentful.

The wrong-hire risk? He has a candidate he genuinely feels good about. He’s done the diligence. At this point, the biggest risk is no longer the unknown candidate. It’s the unhired one.

The financial commitment? Before peak is exactly when you hire; it frees up the capacity that helps create the peak. Hiring after the peak means doing the peak alone.

Which is what he’s already doing. Poorly.

That’s how the first level works. The reasons sound rational until you put weight on them. Then they collapse, and you’re standing on the second level.

The second level is the pattern. This is where the answer becomes: I do this. Not just here. Anywhere there’s a consequential decision, I find a way to keep the door open.

This level is heavier than the first because it can’t be retired by hiring one assistant. It travels.

It shows up in hiring. In sales. In relationships. In strategy. In any place where choosing one thing means letting go of the fantasy of every other thing.

The third level is the engine. Why does this pattern keep running? What is he avoiding? What is he afraid to admit?

Maybe it’s fear of making a mistake. Maybe it’s fear of losing control. Maybe it’s fear that someone else could do something better than he can.

Maybe it’s fear that if the easy things come off his plate, he’ll be left with the harder work he’s been avoiding.

Usually, it’s not one clean thing. It’s a knot.

And then there’s the fourth level.

Identity.

This is the one most leaders would rather not look at. Because the fear isn’t always about making the wrong decision. Sometimes it’s about making the right one.

Who will Blake have to become if he hires the assistant? What can he no longer hide behind?

If he has an assistant, someone else can handle a lot of the things he has been using to feel necessary. Someone else can book the travel. Track the details. Remember the loose ends. Protect the edges (and the calendar).

Which means Blake has to face the work only he can do. The strategic work. The relational work. The creative work. Actually working on the business rather than in it.

And maybe that’s the real threat.

Not that the assistant will fail. That the assistant will succeed.

Because if someone else can hold what Blake has been convinced only he can hold, then the whole identity starts to wobble. The version of him that has been valuable because he is indispensable begins to lose its job.

That’s where the actual weight sits. That’s why he can’t pick.

Not because the candidate is wrong. Because picking would change who Blake gets to be.

One Question. Four Levels of Answer.

The point of the question wasn’t to get Blake to answer me in the moment.

The point was to start the question working on him after I left.

A leader who has been deferring a decision for months usually doesn’t need more information.

He needs the question that turns the deferring itself into the data.

If you’ve been “still thinking about it” longer than the situation requires — and most of us are, on something, right now — try the question on yourself:

Why am I really waiting?

Sit with it. Give it time.

The first answer will be about the situation.

The fourth answer will be about you.

Want Access to Pick Now?

Here’s how you can get it.

https://mailchi.mp/c26f62666ec4/the-pick-now-decision-sprint

It’s not just a tool. It’s a way to shine a light on how you keep holding yourself back.

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Jeff Munn



(970) 922-9272
jeff@jmunn.com


Carbondale, CO

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Email: jeff@jmunn.com
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